How can we help?

Having trouble with Flourish? We're happy to help.

Getting started

Open a garden, tap an empty patch of ground and choose an element from the tray at the bottom. That's the whole thing. Tap and hold anything you've placed to move or remove it.

Seeds and purchases

Seeds unlock new elements and new worlds. They gather as you tend your gardens, and can also be bought from the Garden Shop. Purchases are handled by Apple through your App Store account.

Gardens and worlds

Every world you own appears on Your Gardens. Gardens save automatically — there's no save button and nothing expires while you're away.

Restoring purchases

Open the Garden Shop and choose Restore Purchases while signed in with the same Apple ID used originally. If something is still missing, write to us with your purchase receipt and we'll sort it out.

Sound and music

Tap the speaker icon to mute ambience, and the note icon to change or pause the music. Flourish respects your device's silent switch and mixes politely with other audio.

Technical problems

If a garden won't load or the app closes unexpectedly, try restarting the app first, then your device. Still stuck? Tell us your device model and iOS version and we'll look into it.

Privacy

Your gardens are yours. See the Privacy Policy for how information is handled, or write to us with any question at all.

Contact support

Write to us any time. We read everything, and we usually reply within a couple of days.

support@hovergrp.com